HTC, Motorola, Samsung And RIM Reply To Steve Jobs
“Every smartphone has its problems,” said Steve Jobs, listing some competitive products and bugs reported by their users. Although Jobs has made no direct reference to Motorola, one of the heads of the company, Sanjay Jha, reacted immediately. Sanjay Jha said that none of Motorola products had no problems with signal similar to that faced by new iPhone users. “It is disingenuous to suggest that all phones have the same performance. Our tests showed that Droid X performs better than the iPhone 4, when handled by users,” said Sanjay Jha.
Samsung officials have issued a communique in which they gave assurances that the smartphone uses the latest technology to create the best antennas. HTC giant using OS created by Google and Microsoft, has posted rising sales, amid the growing number of applications for Android OS devices.
Not only competing companies entered the sight of Steve Jobs, but also the media. Apple chief has accused the press that the “bloom” of the iPhone signal problems was spoken of too much and the publicity around this case was over all the limits. “I think it is human nature that when they see that something goes wrong, they want to destroy it”, Steve Jobs pointed out, giving to understand that the media tried to ruin the image of Apple, with the problems faced by the iPhone 4.
HTC, RIM and Samsung have responded to last weekend’s Apple’s intervention after Steve Jobs said that all smartphones have weaknesses and problems with the signal, if they are kept in a certain way. Apple has decided to give free bumpers to the iPhone buyers to eliminate the problems with bad reception, but competitors say their phones do not require a new bumper to work properly and looked irritated that Apple makes them partakers in a scandal where they don’t belong.
Friday, during a press conference, Steve Jobs tried to find a solution to numerous complaints about the iPhone 4, according to which, if the phone is held in a certain way in hand, and the antenna is covered, signal problems appear. Jobs said that all smartphones have such vulnerabilities and the examples came from the competition, featuring BlackBerry models 9700, HTC Droid Eris and a Samsung Omnia 2.
The company drew the wrath of their competitors and because of the site or page that explicitly compared the performance of competing Wireless signal strength of certain smartphones, related to the desire to sustain the notion that all the models have weaknesses if they are kept in a way, the competitors were extremely upset by that and by the gesture shown by Steve Jobs. Thus, Samsung officials said that Omnia 2 phone’s antenna design is well done, so the reception is good, regardless of how you keep it in hand and the company did not receive major complaints from their customers.
And those of RIM, the BlackBerry makers, have been troubled by Jobs’ presentation and asked why he was not involved in the Canadian company presentation where RIM tried to fix the Apple’s image. In addition, people say that RIM’s BlackBerry users should not put bumpers for the phone to work properly.
The taiwanese from HTC were unhappy that Steve Jobs generalized to the entire industry the iPhone 4 reception problems.The asian company added that after years of research, they have managed to minimize the problems that might occur if the antenna is covered when the phone user holds it in a certain way.
Motorola’s Chief Executive, Sanjay Jha has rejected the claims said by Steve Jobs, Apple’s CEO, whereby all smartphones have problems with the signal in an attempt to “excuse” anomalies related to reception of the iPhone 4, reports Bloomberg.
Apple, the most valuable IT company in the world by market capitalization, is working hard to tackle the iPhone 4 reception, the latest version of the mobile phones produced by US giant, said Jobs. Users began immediately after placing the phone last month, to claim that if the device is held in a certain way, it loses its signal. Apple announced that they will provide free bumpers to customers who have bought an iPhone 4 and who have problems with this device. The company also provides all the money back disgruntled customers who return the phone within 30 days.
“Apple claims about RIM products are desperate attempts to distort public understanding of a problem of antenna design and to divert attention from the plight of the company,” said Mike Lazaridis and Jim Balsillie, RIM’s CEO. iPhone’s reception problems have led the company to a weak point, after Consumer Reports magazine presented a negative product review.
“We tested it and saw that if the phone is held in a certain way, the signal lines fall. But I did not think that it would be a problem so big, given that all the smartphones have problems,” said Jobs. iPhone mobile phones, a business line launched in 2007, came to represent 40% of company revenues. This is an important part of the company’s revenues and it is important also for profit. Do you think that Steve Jobs really meant what he said about the other smartphones in the world or he simply expressed his opinion about antenna’s signal? Was it normal for the other smartphone manufacturers to get upset after the press conference held by Apple on Friday? What do you think?11